Please be aware that subscription orders or payments (if any) can only be cancelled until provision of Services has commenced. In the event that an unauthorized provision commences prior to Your notifying as required under the “User Agreement” of such unauthorized nature of the order or payment, we will suspend provision of Services and the withdrawal of any scheduled payments pending investigation. Following investigation, it shall be determined at sole discretion of Waah whether or not to cancel the Services and permit a full or partial refund of the payment for unauthorized order or revalidate Your Account post reverification and revalidation.

The Subscription Fees paid are non-refundable irrespective of whether the Service have been availed and/or consumed. In event of any fraudulent transaction, we may refund the Subscription Fee during the Subscription Term post successful verification and confirmation from third-party payment gateways / service providers, engaged to process and facilitate the payment of the Subscription Fee. Any and all payments made under the User Agreement are non-refundable, and we do not provide refunds or credits for any partial-month subscription periods for any and all reason except if You have reason to believe that Your Account details have been obtained by another without consent. In such an event, you should immediately contact the third-party payment gateway / payment processing service provider for resolution.